Terms and Conditions

This website, www.diamondlabgr.com (the “Website”), is owned and operated by AFOI MAKRIADI E.E || GOLDEN LINE (“we”, “Diamond Lab”, or “AFOI MAKRIADI E.E”), a company registered in Greece with VAT number EL082520352, and its registered headquarters located at 18 Ermou Street, 10563, Athens, Greece.

You acknowledge that any use of the Website by you, including any transactions for which you use it, is subject to the Terms and Conditions set out below. This also includes our return, delivery, and payment conditions (all conditions combined form our “Terms and Conditions”). Please note that these Terms and Conditions also apply to all contracts you enter with us by means of distance communication, such as telephone (e.g., when you view items on the Website and call us directly to place an order).

Please read through these Terms and Conditions carefully before using this website, as your use of the website will signify your agreement to be bound by them.

We reserve the right to change these terms at any time. Any such changes will apply to new orders as soon as they are posted on the Website. It is your responsibility to read the Terms and Conditions each time you use the Website. Your continued use of the Website means that you are agreeing with the latest version of our Terms and Conditions. Any purchases you make are based on the version of the Terms and Conditions valid at the time of purchase.

Product Pricing and Availability

Product data and pricing information are updated regularly to represent the most current or up-to-date information available to us. Occasionally, product and pricing information may be inaccurately displayed or represented on our site or by our representatives/employees due to typographical, system, or other errors. We make every effort to avoid such errors. We reserve the right to correct any and all pricing and product information errors. In the occasion that such an error does occur, Diamond Lab does not honor erroneous pricing or product information. In the event of an error or misrepresentation, we will employ our best efforts to notify you via email or telephone. If the error is discovered prior to shipment of a product sold on Diamond Lab, we will notify you, cancel the order and provide accurate product and pricing information. Diamond Lab reserves the right to cancel an order for any reason such as pricing errors, failure to receive timely payments or any use or cause deemed appropriate or necessary by Diamond Lab. If the order has already shipped, we will require that you return the product(s) unused, pay the difference between the actual and charged price or purchase an alternative product(s).

Our product prices and availability are subject to change without notice. If a product is no longer available because it was sold, inaccurately represented or it was not updated at the time of your order in our system, we will notify you accordingly and offer a similar product(s). If a product of interest is no longer available, please contact us and we can let you know when the product or a similar product will be available. We apologize in advance for any issues or inconveniences this may cause.

Orders created with bank wire transfer are only confirmed or deemed valid orders once a payment is made and received by Diamond Lab. Diamonds are placed on hold for a period of no more than 24 hours after the bank wire order is created. Diamonds are then made available to other customers for purchase or sale.

If you’re interested in a piece of jewelry that is currently on back order, call us and we can tell you when the item will be back in stock. Jewelry that has previously been available on diamondlab.com is subject to removal at any time by Diamond Lab’s sole discretion.

We do not negotiate prices on our products and all our prices are final.

Product Descriptions & Crafting

Diamond Lab makes all reasonable efforts to display the products listed for sale on its website(s) as accurately as possible. However, the colors we use, as well as the display and color capabilities of your computer monitor, will affect the colors that you actually see on your screen. Diamond Lab cannot guarantee that your monitor’s display of any product color, texture or detail will be accurate. All Diamond Lab product displays and images are intended representations and may contain inaccuracies that differ from saleable products. Diamond Lab may improve the quality of its products occasionally, which may not be represented in its on-site product descriptions. In addition, Diamond Lab does not warrant that product descriptions or other content are accurate, complete, reliable current or error-free. While Diamond Lab makes every effort to ensure that our products are described and priced accurately, in the event that an item is deemed to be priced incorrectly, Diamond Lab reserves the right to refuse sale of that item.

Please note that for all engagement rings with a lab-grown diamond center, all accent diamonds set within that engagement ring will be lab accent diamonds. For an engagement ring with a natural diamond center, all accent diamonds set within that ring will be natural accent diamonds. Accent diamonds are chosen to match each other and the center diamond.


Items may appear larger or smaller than actual size due to photography methods or screen defaults. Images might also appear larger than actual size in order to show detail, or smaller than actual size in order to show an entire item. It is your responsibility to review the listed size and weight of each stone and not rely on photographs when determining your purchase.

Made for Order

All our items are made for order. The time from order to dispatch can take 4-6 weeks. As soon as the package is sent, the customer is notified via email or SMS. This is subject to change without notice.

Quick-ship ready to wear engagement rings dispatch in 4-6 business days.


Diamond Lab, diamondlab.com, and other marks indicated on Diamond Lab’s website are trademarks and/or service marks of Diamond Lab and its affiliates. Any name or slogan contained on our website are trademarks of Diamond Lab and its suppliers or licensors and may not be copied, imitated, or used in any way without prior expressed written consent from Diamond Lab or the applicable trademark holder. Diamond Lab’s trademarks, service marks, and trade dress may not be used in connection with any product or service that is not Diamond Lab’s, in any manner that is likely to cause confusion of customers or potential customers, or in any manner that harms or discredits Diamond Lab.

Infringer Policy

In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable law, Diamond Lab may terminate and bar, in appropriate circumstances and at Diamond Lab’s sole discretion, website users or account holders who are deemed to be repeat infringers. Diamond Lab may also at its sole discretion limit access to this site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

Comments & Suggestions

Our goal at Diamond Lab is to provide you with the best possible service and experience. We encourage comments and suggestions aimed at improving your customer experience. All comments and/or suggestions you submit must not be illegal, obscene, threatening, defamatory, invasive of privacy, infringements of intellectual property rights, or otherwise objectionable or injurious to third parties and do not contain or consist of viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam.” You may not use a false email address, impersonate any person, or otherwise mislead us as to the origin of any comment or suggestion. Diamond Lab is entitled to unrestricted use, commercial or otherwise, of any comments, suggestions or feedback you provide.

Other Sites

Diamond Lab’s website(s) contain links to web sites that are not maintained by Diamond Lab. We try to include links to only those web sites that are appropriate, in good standing, and safe for our visitors, but we are not responsible for the content or accuracy of any web sites other than our own and cannot guarantee that such websites will not change without our knowledge. The inclusion of a link in this website does not imply Diamond Lab’s endorsement of the website. If you decide to use any links to access other websites, you do so at your own risk.


If you order goods from the Website for delivery outside the EU, these goods may be subject to import duties and taxes that will be levied when the delivery reaches its specified destination. You will be responsible for paying such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Please note that you must comply with all applicable laws and regulations of the country from which the goods you ordered originate. We will not be liable for any breach by you of any such laws.


By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

Change of Terms

These Terms and Conditions govern your use of, and any purchase from, the Site, and constitute an agreement between you and Diamond Lab. Diamond Lab reserves the right to change or add new terms to any of these Terms and Conditions or any policy or guideline of the Site at any time, and in its sole discretion. Any change or addition will be effective immediately upon posting of the revisions or additions on the Site. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the Site. If you do not agree to the amended terms, you must stop using the Site.

Our Stance on Conflict Diamonds

All diamonds sold on Diamondlab.com are purchased from legitimate sources not involved in funding conflict diamonds, and in compliance with United Nations resolutions. Diamond Lab hereby guarantees that these diamonds are conflict-free, based on personal knowledge and/or written guarantees provided by the supplier of the diamonds.


Items may appear larger or smaller than actual size due to photography methods or screen defaults. Images might also appear larger than actual size in order to show detail, or smaller than actual size in order to show an entire item. It is your responsibility to review the listed size and weight of each stone and not rely on photographs when determining your purchase.

Product and Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Laboratory Grown Diamonds and Gemstones

Diamond Lab sells jewelry items with diamonds and gemstones of laboratory origin. This means that our diamonds and gemstones are as real as mined diamonds and gemstones but instead of being extracted from earth, they are grown in a laboratory. Our lab-grown diamonds and gemstones have the exact identical chemical, physical and optical properties as mined diamonds. Diamond Lab lab-grown diamonds are NOT diamond simulants like cubic zirconia or moissanite stones.

Please be aware that there are various expressions for laboratory-grown diamonds and gemstones, that you may come across on our website or on our social media. Here you will find a list of various word choices: lab-grown, laboratory grown, lab-created, cultivated, sustainably grown, eco-friendly, eco-conscious, earth-friendly, above-ground, man-made, conflict-free.


Diamond Lab’s responsibility for errors in connection to delivery is limited to existing conditions of sale. Diamond Lab bears no direct or indirect responsibility for example, but not limited to, incompatibility, delivery delays, downtime, data loss, additional work or other economic harm. Part of the services mediated through the site are maintained by outside organizations.

Where Diamond Lab acts as an agent for such services, we cannot be held responsible for any errors resulting from their activities. Diamond Lab cannot be held responsible for any damage caused from using, or not being able to use, the site.

Natural Diamonds

In addition to lab-grown diamonds and gemstones, Diamond Lab also offers natural diamonds sourced through ethical and responsible means. Our natural diamonds come from legitimate sources that are in compliance with United Nations resolutions and are not involved in funding conflict. We work diligently to ensure that we only provide our customers with high-quality, conflict-free diamonds that meet strict industry standards. By choosing a natural diamond from Diamond Lab, you can feel confident in knowing that your diamond has been ethically sourced and meticulously selected for its beauty and quality.

Entire Agreement

These Terms and Conditions and any policies or operating rules posted by us on the Site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions). Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

Governing Law

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction in which Diamond Lab is registered.